Eden Health (NYC) employer care

Updated

Quick verdict

Best for
former members checking how employer access to Eden’s former virtual-first care now works through Centivo
Key feature
Former employer-focused primary care, telehealth, mental-health support and navigation acquired by Centivo in 2024.

Eden Health (NYC) was an employer-focused virtual-first medical provider combining primary care, mental-health support and care navigation. Centivo announced its acquisition in May 2024. Eden-related clinical entities remain referenced in current Centivo Care terms, while member access is now tied to Centivo or an employer health plan. This is not the separate consumer weight-management business currently using the Eden name at eden.health.

Our rating

  • Cost and price transparency6.0/ 10

    Based on current public information; not a clinical efficacy rating.

  • Care options and provider clarity7.0/ 10

    Based on current public information; not a clinical efficacy rating.

  • Medical care and safety7.0/ 10

    Based on current public information; not a clinical efficacy rating.

  • Ease of use and access5.0/ 10

    Based on current public information; not a clinical efficacy rating.

  • Customer support and policies6.0/ 10

    Based on current public information; not a clinical efficacy rating.

How this score is calculated

Each category score is converted to a percentage and multiplied by its weight. The overall score is the sum of those contributions.

CategoryScoreWeightContribution
Cost and price transparency6.0 / 1030.0%1.8
Care options and provider clarity7.0 / 1020.0%1.4
Medical care and safety7.0 / 1020.0%1.4
Ease of use and access5.0 / 1015.0%0.8
Customer support and policies6.0 / 1015.0%0.9
Overall6.3 / 10

Pros and cons

Pros

  • Historical service model combined primary care, telehealth and navigation.
  • Employer-based plans may make care affordable for eligible members.
  • Centivo continues to describe an integrated virtual primary-care offering.

Cons

  • The standalone Eden Health business was acquired; present access depends on Centivo and employer plans.
  • No public individual signup price or universal member price is available.
  • Similar Eden-branded consumer wellness services must not be confused with this former NYC employer provider.

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