Level2 Review 2026: Services, Pricing and What to Know

Level2 is a virtual type 2 diabetes care program combining continuous glucose monitoring, connected activity tools, a virtual clinical team and lifestyle coaching. Its support can address weight as one element of diabetes care, but it is not a standalone consumer weight-loss subscription.

By Level2 Written by TirzaSema Editorial Team Fact-checked Updated

Quick verdict

Independent review of

Level2

    Best for
    eligible members with type 2 diabetes whose employer or health plan offers the Level2 program
    Key feature
    Level2 is a virtual type 2 diabetes care program combining continuous glucose monitoring, connected activity tools, a virtual clinical team and lifestyle coaching. Its support can address weight as one element of diabetes care, but it is not a standalone consumer weight-loss subscription. Access depends on the participating benefit and clinical eligibility.

    Level2 is a virtual type 2 diabetes care program combining continuous glucose monitoring, connected activity tools, a virtual clinical team and lifestyle coaching. Its support can address weight as one element of diabetes care, but it is not a standalone consumer weight-loss subscription. Access depends on the participating benefit and clinical eligibility. Published pricing: The member price depends on the employer or health-plan benefit. Older UnitedHealthcare materials described no additional cost for eligible participants, but current coverage must be checked against today’s plan. This independent directory review evaluates public information, not medical outcomes. We did not purchase the service or test medication. Eligibility, prices and terms may change; verify them directly before making a care decision.

    Our rating

    • Cost and price transparency6.0/ 10

      Based on public information; not a clinical efficacy rating.

    • Medication options and sourcing4.0/ 10

      Based on public information; not a clinical efficacy rating.

    • Medical care and safety8.0/ 10

      Based on public information; not a clinical efficacy rating.

    • Ease of use and access6.0/ 10

      Based on public information; not a clinical efficacy rating.

    • Customer support and policies7.0/ 10

      Based on public information; not a clinical efficacy rating.

    How this score is calculated

    Each category score is converted to a percentage and multiplied by its weight. The overall score is the sum of those contributions.

    CategoryScoreWeightContribution
    Cost and price transparency6.0 / 1030.0%1.8
    Medication options and sourcing4.0 / 1020.0%0.8
    Medical care and safety8.0 / 1020.0%1.6
    Ease of use and access6.0 / 1015.0%0.9
    Customer support and policies7.0 / 1015.0%1.1
    Overall6.2 / 10

    Pricing

    Published pricing

    See details
    • The member price depends on the employer or health-plan benefit. Older UnitedHealthcare materials described no additional cost for eligible participants, but current coverage must be checked against today’s plan.
    Check current terms

    Prices can change. Check the official site for current details. Last checked September 24, 2026.

    Pros and cons

    Pros

    • eligible members with type 2 diabetes whose employer or health plan offers the Level2 program
    • The company publishes a service description that informs pre-enrollment questions.
    • Virtual or integrated care may be convenient for eligible users.

    Cons

    • People outside a participating benefit or looking specifically for a cash-pay weight-loss prescription program may not be eligible.
    • The member price depends on the employer or health-plan benefit. Older UnitedHealthcare materials described no additional cost for eligible participants, but current coverage must be checked against today’s plan.
    • Public information does not guarantee individual eligibility or outcomes.

    Features

    Service at a glanceLevel2 is a virtual type 2 diabetes care program combining continuous glucose monitoring, connected activity tools, a virtual clinical team and lifestyle coaching. Its support can address weight as one element of diabetes care, but it is not a standalone consumer weight-loss subscription. Access depends on the participating benefit and clinical eligibility.
    eligible members with type 2 diabetes whose employer or health plan offers …eligible members with type 2 diabetes whose employer or health plan offers the Level2 program
    The company publishes a service description that informs pre-enrollment que…The company publishes a service description that informs pre-enrollment questions.
    Virtual or integrated care may be convenient for eligible users.

    Specifications

    Level2 specifications
    Best foreligible members with type 2 diabetes whose employer or health plan offers the Level2 program
    Published pricingThe member price depends on the employer or health-plan benefit. Older UnitedHealthcare materials described no additional cost for eligible participants, but current coverage must be checked against today’s plan.
    Best foreligible members with type 2 diabetes whose employer or health plan offers the Level2 program
    Service summaryLevel2 is a virtual type 2 diabetes care program combining continuous glucose monitoring, connected activity tools, a virtual clinical team and lifestyle coaching. Its support can address weight as one element of diabetes care, but it is not a standalone consumer weight-loss subscription. Access depends on the participating benefit and clinical eligibility.

    Full review

    Our score
    6.2/10
    Best for
    eligible members with type 2 diabetes whose employer or health plan offers the Level2 program
    Published pricing
    The member price depends on the employer or health-plan benefit. Older UnitedHealthcare materials described no additional cost for eligible participants, but current coverage must be checked against today’s plan.
    Customer feedback
    No matching Trustpilot score independently verified for this specific service.

    Quick verdict

    Level2 is a virtual type 2 diabetes care program combining continuous glucose monitoring, connected activity tools, a virtual clinical team and lifestyle coaching. Its support can address weight as one element of diabetes care, but it is not a standalone consumer weight-loss subscription. Access depends on the participating benefit and clinical eligibility. Published pricing: The member price depends on the employer or health-plan benefit. Older UnitedHealthcare materials described no additional cost for eligible participants, but current coverage must be checked against today’s plan. This independent directory review evaluates public information, not medical outcomes. We did not purchase the service or test medication. Eligibility, prices and terms may change; verify them directly before making a care decision. This score reflects the clarity of public information and the apparent consumer service design. It is not an assessment of clinical effectiveness or an endorsement.

    What Level2 offers

    Level2 is a virtual type 2 diabetes care program combining continuous glucose monitoring, connected activity tools, a virtual clinical team and lifestyle coaching. Its support can address weight as one element of diabetes care, but it is not a standalone consumer weight-loss subscription. Access depends on the participating benefit and clinical eligibility.

    For a healthcare service, read who actually provides clinical care, whether the platform is the provider or an administrative company, which state-licensed clinician reviews the case, and what happens after the first consultation. A branded website can coordinate care without itself being the professional practice. This distinction matters for records, prescriptions, follow-up, complaints and billing.

    Pricing and billing

    The member price depends on the employer or health-plan benefit. Older UnitedHealthcare materials described no additional cost for eligible participants, but current coverage must be checked against today’s plan. The complete price can vary by eligibility, health plan, prescription, dose, lab work, shipping, professional fees or follow-up schedule. Treat a promotional starting price as a starting point only.

    Before enrolling Confirm directly
    Consultation and membership One-time or recurring charge, billing date and renewal.
    Medication, equipment or labs Whether separately billed, by whom, and how the price changes by dose, pharmacy or coverage.
    Benefits and eligibility Whether your employer, health plan or state makes you eligible; check member cost-sharing.
    Cancellation and refunds Notice period, order status, prorating and any guarantee exclusions.

    Care model, eligibility and scope

    People outside a participating benefit or looking specifically for a cash-pay weight-loss prescription program may not be eligible. Ask whether visits are live, asynchronous or both; how quickly clinicians answer messages; how often follow-ups occur; and what emergency or adverse-event route the company recommends. If a medication is prescribed, ask for the prescriber and pharmacy details, written instructions and the process for refills.

    Safety and evidence

    Do not treat testimonials, marketing claims or an editorial directory score as proof that a treatment is safe or effective for you. A licensed clinician who knows your medical history should discuss potential benefits, contraindications, interactions, monitoring and alternatives. Compounded prescription medicines are not FDA-approved products; when relevant, confirm the specific pharmacy, why the clinician considers compounding appropriate, and the product’s storage and beyond-use instructions. Do not start, stop or change a prescription based on a review article.

    Pros and cons

    Potential advantages

    • eligible members with type 2 diabetes whose employer or health plan offers the Level2 program
    • The company publishes a service description that can help consumers ask focused questions.
    • Virtual or integrated support may reduce practical friction for people who are eligible.

    Limitations to check

    • People outside a participating benefit or looking specifically for a cash-pay weight-loss prescription program may not be eligible.
    • The member price depends on the employer or health-plan benefit. Older UnitedHealthcare materials described no additional cost for eligible participants, but current coverage must be checked against today’s plan.
    • Public information does not establish patient outcomes or guarantee service availability in every state.

    Our rating

    We use a consistent directory rubric: cost and price transparency (30%), medication or service clarity (20%), clinical care and safety disclosures (20%), ease of access (15%), and customer support and policy clarity (15%). These are editorial scores for the visible service model, not clinical quality ratings.

    Category Score Weight What we evaluated
    Cost and price transparency 6.0/10 30% Based on public disclosures and the service model described in linked sources.
    Medication options and sourcing 4.0/10 20% Based on public disclosures and the service model described in linked sources.
    Medical care and safety 8.0/10 20% Based on public disclosures and the service model described in linked sources.
    Ease of use and access 6.0/10 15% Based on public disclosures and the service model described in linked sources.
    Customer support and policies 7.0/10 15% Based on public disclosures and the service model described in linked sources.

    Weighted editorial score: 6.2/10. We show the category scores and weights so readers can see what drove the result.

    Customer reviews

    We did not find and independently verify a Trustpilot profile clearly attributable to this exact service during this review. No Trustpilot rating or review count is displayed. Check current consumer feedback with care, confirm it refers to the same company, and remember that review platforms are self-selected and cannot verify treatment outcomes.

    How it compares

    Decision point Level2 Other routes
    Care model Level2 is a virtual type 2 diabetes care program combining continuous glucose monitoring, connected activity tools, a virtual clinical team and lifestyle coaching. Its support can address weight as one element of diabetes care, but it is not a standalone consumer weight-loss subscription. Access depends on the participating benefit and clinical eligibility. Compare with a local clinician, insurer network, employer benefit or dedicated specialist clinic.
    Price The member price depends on the employer or health-plan benefit. Older UnitedHealthcare materials described no additional cost for eligible participants, but current coverage must be checked against today’s plan. Compare the full expected cost over the same period and include pharmacy, visits, labs and supplies.
    Ongoing support Verify the actual follow-up schedule and who responds to clinical questions. Ask other services the same questions before judging convenience or continuity.
    Best fit eligible members with type 2 diabetes whose employer or health plan offers the Level2 program Choose based on eligibility, clinical needs, coverage, location and preferences.

    Frequently asked questions

    What is Level2?

    Level2 is a virtual type 2 diabetes care program combining continuous glucose monitoring, connected activity tools, a virtual clinical team and lifestyle coaching. Its support can address weight as one element of diabetes care, but it is not a standalone consumer weight-loss subscription. Access depends on the participating benefit and clinical eligibility.

    How much does it cost?

    The member price depends on the employer or health-plan benefit. Older UnitedHealthcare materials described no additional cost for eligible participants, but current coverage must be checked against today’s plan. Ask for the total for the plan that applies to you, including recurring charges and any separate pharmacy or provider costs.

    Is it available to everyone?

    People outside a participating benefit or looking specifically for a cash-pay weight-loss prescription program may not be eligible. Services and clinician availability can vary by location and eligibility.

    Does a consultation guarantee a prescription or outcome?

    No. A qualified clinician must decide whether a treatment is appropriate. No service can responsibly guarantee an individual medical outcome.

    Sources

    We reviewed the official and other clearly identified public sources below on September 24, 2026. A linked page documents the provider’s stated terms; it is not independent verification of clinical outcomes.

    How we researched and scored

    We reviewed linked public service descriptions, eligibility, price disclosures and policy information. We did not purchase the service, submit a personal health intake, test a product or conduct medical testing. When a third-party listing is included, it is labelled and should be verified with the provider. Scores may change when public terms change.

    Final verdict

    Level2 may suit eligible members with type 2 diabetes whose employer or health plan offers the Level2 program. People outside a participating benefit or looking specifically for a cash-pay weight-loss prescription program may not be eligible. Before enrolling, confirm the current written price, eligibility, care provider, service scope, support access and cancellation terms. For treatment decisions, consult a qualified professional who can assess your individual health history.

    Frequently asked questions

    Level2 is a virtual type 2 diabetes care program combining continuous glucose monitoring, connected activity tools, a virtual clinical team and lifestyle coaching. Its support can address weight as one element of diabetes care, but it is not a standalone consumer weight-loss subscription. Access depends on the participating benefit and clinical eligibility.

    The member price depends on the employer or health-plan benefit. Older UnitedHealthcare materials described no additional cost for eligible participants, but current coverage must be checked against today’s plan.

    People outside a participating benefit or looking specifically for a cash-pay weight-loss prescription program may not be eligible.

    No. A qualified clinician decides if treatment is appropriate.

    Sources

    1. Level2 member program mylevel2.com · checked September 24, 2026
    2. UnitedHealthcare Level2 program overview (2025) www.unitedhealthgroup.com · checked September 24, 2026
    3. American Diabetes Association published analysis diabetesjournals.org · checked September 24, 2026

    How we test

    TirzaSema GLP-1 Provider Scoring Methodology

    This methodology explains how TirzaSema scores GLP-1 telehealth providers and programs. Scores are a weighted average of five categories, and every review shows the full breakdown. Affiliate relationships and commission rates are not part of the methodology.

    • Cost and price transparency (30%): total monthly cost at common doses, including membership, consultation and shipping fees, and how clearly this is shown before payment.
    • Medication options and sourcing (20%): FDA-approved brand-name and/or compounded options, how clearly compounded products are labeled, and dispensing-pharmacy information.
    • Medical care and safety (20%): eligibility assessment, licensed-clinician review, dose and side-effect monitoring, and follow-up care.
    • Ease of use and access (15%): sign-up process, time to treatment, states served, and insurance support.
    • Customer support and policies (15%): responsiveness, cancellation and refund terms, auto-renewal clarity, and patterns in public customer feedback.

    We research prices using provider and manufacturer public pages. Where published, we separate medication, membership, consultation and shipping charges, note dose or term differences, and label introductory offers. Each review states when its sources were checked. We have not enrolled in or bought a service unless that specific review explicitly describes hands-on testing. Confirm current terms and eligibility with the provider.

    FDA-approved medications are reference entries with their labeled uses and official manufacturer information; our provider ratings do not measure a treatment’s clinical effectiveness.

    Some links on TirzaSema are affiliate links. Commissions never affect scores, rankings, pros and cons, or medical and regulatory information. See our Affiliate Disclosure.

    Read the full methodology

    Final verdict

    Level2 is a virtual type 2 diabetes care program combining continuous glucose monitoring, connected activity tools, a virtual clinical team and lifestyle coaching. Its support can address weight as one element of diabetes care, but it is not a standalone consumer weight-loss subscription. Access depends on the participating benefit and clinical eligibility. Published pricing: The member price depends on the employer or health-plan benefit. Older UnitedHealthcare materials described no additional cost for eligible participants, but current coverage must be checked against today’s plan. This independent directory review evaluates public information, not medical outcomes. We did not purchase the service or test medication. Eligibility, prices and terms may change; verify them directly before making a care decision.

    T
    Written by

    TirzaSema Editorial Team

    Research and editorial team

    The TirzaSema Editorial Team researches U.S. GLP-1 prices and telehealth programs using official manufacturer, FDA and provider sources. Every review states whether it is based on hands-on testing or on research of public information,…