K Health discontinued its consumer platform on December 31, 2025. Care continues only through select health-system partners, so this is a transition-status review, not a current direct-to-consumer recommendation.
Independent review of
K Health
K Health discontinued its consumer platform on December 31, 2025. Care continues only through select health-system partners, so this is a transition-status review, not a current direct-to-consumer recommendation.
Prices can change. Check the provider’s site for current pricing. Last checked September 24, 2026.
| Current status | Consumer platform discontinued December 31, 2025 |
|---|---|
| Care route | Separate partner health systems |
| Consumer app price | Not applicable |
| Records | Transition guidance is published |
| Prescriptions | Arrange ongoing care with current clinician or partner |
| New enrollment | Confirm directly with partner system |
K Health formerly provided app-based primary and urgent care. Its current transition FAQ says the consumer platform ended December 31, 2025. Partner-system care may continue through separate services with their own locations, eligibility and access routes. A former account does not mean the old app still accepts patients.
Former patients are directed to partner health systems or resources for locating care. K Health explains how to download or transfer records and says it will retain them as legally required. New patients should start with the named health system or insurer rather than assuming the old app remains operational. Confirm the receiving clinician has the records before relying on continuity.
There is no current consumer-platform price. Partner care may be part of a health plan or subject to the partner's copay and terms. The transition FAQ publishes no single price across partner services. Confirm network status, cost sharing, prescriptions and records access with the named health system.
This review assesses current service status, not former clinical quality or outcomes. Patients needing refills, follow-up or urgent care should contact their health plan, local system or clinician. Keep copies of records and confirm transfer before relying on continuity.
No clearly matching current Trustpilot profile fairly represents the discontinued consumer platform. No unrelated score is shown.
K Health’s former consumer app closed on December 31, 2025. Included Health and Firefly Health have different employer or plan-linked care routes; they are not continuations of the old K Health app. Compare active eligibility, clinician access, network and records transfer before choosing a replacement.
Included Health is an employer- and health-plan-linked care and navigation platform, not a direct-to-consumer weight-loss subscription. Eligible members may access virtual primary care, urgent…
Firefly Health is a virtual-first, employer-sponsored health plan with primary care and navigation, rather than an individual GLP-1 telehealth subscription. It describes 24/7 virtual…
The consumer platform was discontinued December 31, 2025. Care may remain through select partners.
K Health says former patients can download records and request transfer through its published process.
The FAQ does not establish an active consumer GLP-1 program. Ask a partner health system or insurer about current care.
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TirzaSema evaluates the public information available about each health service or product. We compare the complete cost and billing terms (30%), whether the service or product fits the stated need (20%), care and safety disclosures (20%), access and eligibility (15%), and customer support and policies (15%). Each area receives a score out of 10; the weighted result is displayed on the site's 10-point scale.
Our editors inspect the provider's own pages, terms, labeling or regulatory information where relevant, and independent customer feedback only when the profile can be matched to the business. Source links and the last checked date appear on each review. A provider's marketing claim, a customer review and a regulator's finding carry different kinds of evidence; we distinguish them in the article.
We do not infer that a listed service includes a prescription, that insurance covers a purchase, or that a quoted starting price is the final bill. We have not purchased or clinically tested these services unless a review explicitly says otherwise. The score describes transparency, access and service design based on published information; it is not a measure of treatment effectiveness or individual medical suitability. Readers should confirm current prices, eligibility, product status and clinical questions with the provider and an appropriate clinician.
Scores are editorial judgments based on the evidence cited for each review and may change when services or terms change.
K Health is no longer a current consumer telehealth platform. Its remaining value is partner-powered care and records-transfer information, but access and costs are local to each health-system arrangement. Availability scores poorly because the app closed; transition instructions earn credit.
Research and editorial team
The TirzaSema Editorial Team researches U.S. GLP-1 prices and telehealth programs using official manufacturer, FDA and provider sources. Every review states whether it is based on hands-on testing or on research of public information,…